WHAT YOU CAN EXPECT
Frequently Asked Questions
Have questions about our services? You're in the right place!
What does West Coast Wound do?
We are a nationwide provider of mobile wound care services, staffed by specialized physicians, Nurse Practitioners, and Physician Assistants with extensive expertise in treating a comprehensive range of wounds.
What type of insurance do we accept? Does the patient have co-pay?
At West Coast Wound and Skin Care, we strive to make high-quality wound care accessible and hassle-free for our patients. We accept most insurance plans, including Medicare, so you can receive the care you need without financial stress.
One of the ways we make the process seamless is by handling all billing directly with the insurance provider. Neither the patient nor the home health agencies we partner worry about billing—we take care of it all.
Our dedicated billing team ensures that authorizations are processed efficiently, while our insurance specialists verify eligibility before services begin. This means you can focus on healing, and our partners can focus on patient care, knowing that administrative complexities are in expert hands.
Our mission is to remove barriers to care and provide exceptional wound care services wherever they’re needed. By choosing us, you’re choosing a team that puts patient care and provider collaboration first.
Do you treat dermatological conditions in any part of the body?
How many times will you see the patient?
Our providers typically see patients one to two times per week for treatment. However, the exact frequency depends on the provider’s assessment of the patient’s condition, healing progress, and individual needs. Our dedicated intake team works closely with our home health partners to ensure seamless coordination, while our quality assurance (QA) team collaborates with providers to maintain the highest standard of care. Our priority is to ensure that each patient receives the personalized treatment and attention they deserve for optimal healing.
If you have any concerns or would like more information, please feel free to fill out the contact form below, and our team will be happy to assist you.
What is the West Coast Wound journey? How we work.
At West Coast Wound, we are committed to providing comprehensive and patient-centered wound care. Our process begins the moment we receive a referral. Within an hour, we notify the referring provider of acceptance and schedule the patient with one of our experienced wound care specialists.
Our case manager then contacts the patient to confirm the appointment and coordinates with any home health agency involved to ensure a smooth, collaborative approach.
When our provider arrives at the patient’s residence, whether a home or a care facility—they conduct a thorough initial assessment. This includes reviewing medical history, current medications, allergies, and overall health status. We believe in treating more than just the wound; our mission is to address the root cause and support the patient’s overall well-being.
Does the patient get billed directly? Will a patient receive a bill from West Coast Wound?
During each visit, our provider carefully assesses, treats, and cleans the wound. After the visit, detailed notes are documented, and our audit team reviews the treatment plan to ensure the highest standards of care.
At West Coast Wound, we take a proactive and holistic approach, ensuring every patient receives the attention and quality treatment they deserve.